Administrative Support Assistant

Role: Administrative Support Assistant
C2C/W2
Location: Jefferson City, MO
1. Entering information into a specialized data surveillance database (ShowMe World Care).
2. Assist with problem solving by researching/looking into issues with reportable data. This may include but not be limited to:
a. Problem-solve issues with reportable environmental conditions of child and/or adult blood lead laboratory reports.
b. Phone calls to health care providers for additional data.
c. Requesting medical records from health care providers.
d. Manual entry of data with results obtained.
3. Assist with routing and dissemination of numerous daily laboratory reports by reviewing, categorizing, and saving to the appropriate folder for staff processing.
skills/certifications
a. Working within a Laboratory Information Management System (LIMS) software platform.
b. Experience reading/interpreting laboratory test result reports and manual entry of laboratory results.
c. Excellent written and verbal communication skills.
d. Customer service skills.