Encloud Services Immediate requirements:
Job Title: Gas Platform Support Analyst
Location: Houston, TX
Position: Hybrid
Job type: C2C/W2
Job Summary:
The Gas Platform Support Analyst is responsible for delivery of change, and communications in support of the Gas Platform steady state operations. As part of the Platform Operating Model framework, this role utilizes tools and templates developed by the Program Change team and aligns with the overall program change strategy for consistent stakeholder experience.
Responsibilities:
Partner with Platform Leaders:
• Build working knowledge of current and upcoming Platform activities and efforts.
• Partner with Platform leaders to build quarterly engagement plan during Platform Quarterly Planning events.
• Act as liaison between program change team and platform team.
Champion Platform and Product Change Adoption
• Coordinate with program change management team to draft Platform communications & engagement strategy and lead in executing.
• Draft and manage communications / meeting invites to the business on behalf of the program.
• Plan, develop content and facilitate Platform Influencer Network meeting every other month.
• Maintain Gas Influencer member list.
• Coordinate training for Platform teams and/or stakeholders, as needed.
• Provide support for development of Platform or Product change documentation for stakeholders, ahead of implementation.
Partner with Program Change Team
• Regularly connect with program change management team to share best practices, learnings to align efforts and messaging across platforms.
• Integrate Platform and Product related communications and engagements into overall program plan.
• Coordinate with Program Change Team to capture relevant adoption and satisfaction metrics.
Required Skills:
• Communication
• Organization
• Facilitation
• Problem solving
• Collaboration
Preferred Experience
Agile Certification
PowerBI Dashboard development